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| Metric | Total since launch |
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| Issue | Count |
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| User | Score | Recipients | Missed | Status | Issues |
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| User | Delivered | Recipients |
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Escalation Pipeline
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| Segment | Users | % |
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| Segment | Free | Personal | Family | Professional | Lifetime |
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| Firm | Referrals | Active | Paid | Gold Partner |
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| From | To | Median Time | Sample |
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| Firm | Active | Pending | Usage | Health | Last Activity | Payment | Verified | Trial |
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Creates a live Stripe customer and Firm Yearly subscription with a trial period.
No payment method required — no charge while trial is active.
Safe to call multiple times (idempotent).
Note: Stripe caps trials at 24 months (730 days).
Re-provision before expiry to extend.
Closes a firm account — revokes all active client links, transitions clients to their best fallback plan (respecting own subscriptions, lifetime status, and other firm links), cancels the firm's Stripe subscription, and sends notification emails to all parties. This action is irreversible.
Permanently deletes all data for a user — vault, recipients, check-in history, auth identity, Stripe subscription, and storage files. This action is irreversible. Use when a user requests deletion but cannot access their own account.
content row. body_html is served by /content/<slug> — full HTML documents are served raw, fragments are wrapped in the site shell. Edge cache is 5 minutes (s-maxage=300).
| Slug | Title | Category | Pub. | Updated | |
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Upload or edit
.html file here, or click to choose. Form pre-fills from <!--HOLDFAST_META … --> if present, otherwise from <title>, og:image, and description. The form is the source of truth — nothing writes to Supabase until you save.